So, you may have heard a lot about VOIP phone services and what they can do for your business, but maybe there’s still a question about whether it’s right for your business or not. After all, you currently have a phone service that seems to be working just fine. Doesn’t the old saying go “if it isn’t broken, don’t fix it?” Well, there are things about VOIP service that might make it stand apart from your current phone provider.
One of the biggest benefits of a VOIP service is access to enterprise phone features. Basically, that means that your smaller business can access features that are typically reserved for larger companies. These features include things like automatic caller lookup, instant lead creation, and call tracking, just to name a few. This alone would be enough to consider VOIP services as it can really help boost your sales and make the experience better for your customer, but there are more reasons than that.
Another reason to consider VOIP services is simple call quality. Landline phone services provide good call quality, to be sure, but VOIP services provide almost double the clarity of traditional landline phone services. This can make it easier for your employees to hear and accurately interpret the words and needs of your customers, further improving the experience.
Scalability is also an excellent reason to consider VOIP service. Whether your company needs just a few lines or a large amount of lines and extra features, VOIP service can be easily scaled to meet those needs. That goes not only for upon installation, but also when it comes time to consider upgrading as your business grows and expands, and the process is simple. It can often be handled in as little as 15 minutes, without the need to call the phone company to send technicians to handle the change for you.
These are just a few reasons to consider changing to a VOIP system for your small business, but there are many more benefits. The research is out there, and when you’re ready to make the change, the friendly staff at PBX-Change is there to help you transition into your new phone service. Give us a call today!