Many businesses have already migrated towards a hosted PBX service. Your business in Tampa might have even hopped on that train early on by upgrading your business phone system. However, things always change. Your contract might be up or you are experiencing problems with your service. Your VoIP business phone system might have even been one of the first in Tampa. But, VoIP has changed tremendously since then. Check out these three reasons why it might be time for your business in Tampa to switch up its business phone system provider.
1. Customer Service
How would you rate the quality of your current service provider? Do you feel that it takes forever to get an answer or that you are banging your head against a wall? If yes, then what are you waiting for? Find a new business phone service provider now! You want to have a provider that has expert knowledge as well as professionalism. Be aware that some providers outsource their customer service to less knowledgeable individuals. Some are also growing so big, so quickly that they cannot keep up with their tech support.
2. Local Support
Sometimes the problem might require a physical visit. That’s why it’s great to find a local Hosted PBX service provider in your area. This is because sometimes remote help won’t be enough for some issues. By using a local VoIP provider, you can build a more personal relationship that as the luxury to also provide physical tech support.
Using a VoIP service will greatly reduce your business phone service costs. But, don’t forget to be a smart shopper. Find a PBX provider that gives you the best bang for your buck. Research the competition and see what price range you are comfortable with. Some providers might start low but actually have a plan to raise the price slowly. Others pump up their prices after your contract ends. Take a look around to see what price and service works for you.