For many businesses, the old adage of “if it’s not broken, don’t fix it” is all too true, especially when it comes to technology. It can seem like a never-ending process: buying the latest technology only for something newer and seemingly greater to come along. With that in mind, something as important as your Tampa business phone system can fall by the wayside, making your business suffer. If you’re unsure whether or not it’s time for a new business phone system for your Tampa business, take a look at our list below.
Volume of Calls
One easy way to determine if you need a new business phone system for your business in Tampa is to look at the volume of calls you receive. If your phone system is several years old, you may have outgrown it based purely on your call volume. If your call volume has increased, you need a phone that can handle it. This would include a system with multiple lines, hold capabilities, and more customization.
Much like call volume, if your staff numbers have increased you likely need a phone system that needs to keep up. With more employees, you need a phone system that can be configured for each staff members’ needs. A phone system only has a limited amount of capacity for connected devices and lines, so an upgrade can resolve this issue.
You Need More Features
One huge benefit for upgrading your phone system is the technology allows for customized features and functionality. New phone systems can offer things like VoIP, conferencing, and peripherals to make your employees more comfortable while making business phone calls.
If your business has grown and you are adding additional offices or locations, you may be due for an upgraded system. The good news is you can often buy multiple phone systems at a discount, so it can be easier to upgrade all phones company-wide. You may also want to implement things like VoIP calls for remote workers, which an upgrade can provide.
If you’re phone system is out-of-date, you may be trying to convince yourself that you don’t need to upgrade. A new phone system, while potentially costly, can greatly benefit your growing company and your employees. Want to learn more? Contact us today and learn how PBX- Change can help your business.