Call Center

TBD

TBD – The Cisco UC-One app is made for intelligent collaboration and remote working. An easy-to-use cloud-based tool it lets you call, message and meet with anyone, on any device: a desk phone, cellphone, laptop, desktop; Mac, Windows, Android and iOS; and move seamlessly between devices, even during the same call.

Cisco UC-One

Need to grab a coffee? Move to another extension?  Head out to a client? The call moves with you, wherever you go. UC One shows who is present or on a call. Transfer calls according to who is on the line, and route calls instantly to the appropriate agent, an account manager or to reception. It’s way more efficient – and more satisfying for your customer.

Cloud Calling

  • One number across all your devices – a better customer experience
  • Wi-Fi calling – pay less for calls. Use your extension from anywhere
  • Seamlessly switch from voice to video
  • Presence – always know who’s available for a call, chat or meeting

Messaging

  • Direct and Group Chat – exchange messages in real-time to minimize email overload
  • File Sharing – simple, instant drag and drop
  • Universal Search – find what you need across all of your people, messages, and spaces
  • History – never lose track of chats, safely archived

Meetings

  • Meeting Room – invite people to your private My Room space, without the hassle of dial-in numbers or passcodes
  • HD Video – feel like you’re in the room
  • Screen Share – entire screen or just an app
  • Guests – easily invite guests to join your video conference

Team Collaboration

  • Meet, call, and collaborate with customers and staff, no matter where they are

Give us a call on 813-734-8917 or 844-367-8647 to talk about your phone service needs.

Options

  • UC-VOICE: Secure voice only softphone client. Perfect for a call center or a mobile user
  • UC-VOICE PLUS: Same features as option 1, plus:
    • Instant Messaging and Presence to other UC-Voice Plus users
  • UC-COLLABORATE: Same features as option 2, plus:
    • Allows for Voice, Video, and Conference Collaboration
    • Includes inbound fax messaging

Contact Us

We can complete your order, service request or customized deployment in in two weeks or less.
Contact us today