July 17 marked an important day for PBX-Change as our team completed the internet install at Tempo at Encore! in downtown Tampa.
203 households now have ultra-high-speed, low latency internet, supplied through a 5 Gigabits/sec primary internet feed to the building as well as multiple outdoor wireless access points to cover the common areas.
Dawn Walter, Regional Manager with JMG Realty, was full of praise: “Our team has nothing but wonderful things to say on how this was all handled and how professional and efficient you and your on-site team has been. We can’t thank you enough!”
This is PBX-Change’s first large residential building project and our primary concern was to minimise disruption for residents. Our planning was meticulous and every unit was offered a time window. Work in common areas could be noisy at times, but some residents didn’t seem to mind – on one occasion our team was even offered lunch! Minor technical obstacles meant that intra-unit wiring for Ethernet lines had to be installed in master bedroom closets rather in living rooms, as originally planned. This added 10 minutes to each install time – a total inconvenience, per resident, of around 30 minutes. That’s a service standard we like to keep.
Here’s just a snapshot of PBX-Change doing some of what we do best: