Chief Technology Officer

Our Team Ryan Yaldor Chief Technology Officer Role Oversees all business decisions around network and systems infrastructure, new product offerings, solution designs and support.  Many of the things customers never see, but which impact the services they receive. Why I like this job Building networks and problem-solving are my passions. I enjoy finding unique ways…

VP, Director of Sales

Our Team Bill Heinz VP, Director of Sales Role Co-founder Tampa Bay DSL; VP, Director of Sales and Solutions Specialist. The ideas person, oversees all marketing, sales and customer acquisition. Why I like this job I love to dissect the way a company operates and offer suggestions to make their processes more efficient and cost-effective…

Chief Systems Engineer

Our Team Muli Yaldor Chief Systems Engineer Role Founder, Chief Systems Engineer; Field Implementations Why I like this job I like putting things together and applying my years of engineering experience to doing a truly professional job.  Over the years we’ve changed our approach so that it meets the market’s needs – from pure IT…

Chief Financial Officer

Our Team Martine Yaldor Chief Financial Officer Role CFO; the company ‘mom’ who makes things happen. Why I like this job It allows me to share my life’s experiences, both good and bad, with younger colleagues and watch them grow into the people – and business contributors – that my instinct tells me they have…

Account Mgr & Community Relations Rep

Our Team Rebekah Nault Account Manager & Community Relations Representative Role Telling the PBX-Change story, explaining our uniqueness and elevating the company’s status in the Tampa business community.    Why I like this job Allows me to do a job I care about and support community causes I believe in. I love the variety of…

Marketing Associate

Our Team Ryan Sumner Marketing Associate Role Responsible for design and implementation of marketing campaigns and events, inside sales strategies, and development of networking/partner relationships. Why I like this job I love learning new tech and forming relationships with re-sellers and end users. I enjoy discovering and identifying prospects and finding the right solutions for…

Customer Success Liaison

Our Team Elaina Rippel Support Team Manager Role Responsible for training, mentoring and managing support staff and taking care of customers. Why I like this job I came to the company from a customer service role and wanted to do more than just route customer support requests, so I learned the world of VOIP and…

Installation and Service Team Manager

Our Team Gerry Selman Installation and Service Team Manager Role Installing voice and network equipment, troubleshooting and resolving customer and service issues.  Why I like this job There’s such a variety of opportunities and challenging projects. I love being in the field performing installs and building strong service relationships with clients. With colleagues I can…

Customer Care Specialist

Our Team Stony Smith Customer Care Specialist Role Voice Services and Customer Care Specialist handling the initial stages of customer on-boarding, carrying out support and conducting all training, onsite or via webinar. Why I like this job Building call flows and supporting the clients as I watch their businesses grow, knowing that I was able…

Our Team Install Team The Team The Install Team led by Muli Yaldor – Systems Engineer and Ryan Yaldor CTO includes Gerry Selman, Jay Yaldor– Fiber team leader and Tidmarsh Williams – Installer, work with Riz Hakim – Project Manager, to make sure that equipment is installed and service is connected smoothly, with as little…