Monthly Archives: December 2017

//December

Why Not Upgrading your Phone is Hurting your Business

It seems like technology changes so fast that before we even have the latest and greatest thing, something else has taken its place. As a business owner, technology can be a huge, expensive investment that may not always seem worth it. You may be thinking to yourself that your Tampa business phone services work just [...]

Why Not Upgrading your Phone is Hurting your Business 2017-12-29T13:00:11+00:00

What is A Virtual Call Center

The idea of a Virtual Call Center, or VCC, is not difficult to grasp based on the name alone. A Virtual Call Center is telephone support that is not housed within your business walls. VCCs are an option for a small to medium sized business that does not have the budget or space for a [...]

What is A Virtual Call Center 2017-12-29T12:57:46+00:00

What is a Switchboard and Does my Company Need One?

If you have ever called a large company and spoken to some type of operator, you have interacted with a switchboard system. These are frequently used as a way to field business phone calls, which your business in Tampa can utilize, to the correct points of contact, leaving sales people free to work and conduct [...]

What is a Switchboard and Does my Company Need One? 2017-12-22T11:27:21+00:00

Three Common VoIP Problems and How to Fix Them

VoIP, or voice over Internet protocol, has become a growing way for businesses to connect with consumers via business phone calls. The great thing about VoIP is that your business in Tampa is no longer tied to a landline, because it uses the Internet to make phone calls. This may sound like the perfect solution: [...]

Three Common VoIP Problems and How to Fix Them 2017-12-22T11:24:31+00:00

Benefits of Video Conferencing Over Audio Calls

There are so many ways to get in touch with your consumers these days; emails, life chats, phone calls, video conferences and more. It can be hard to know when which business phone services to use for your business in Tampa. But there are some business phone services that your business in Tampa can utilize [...]

Benefits of Video Conferencing Over Audio Calls 2017-12-15T14:32:57+00:00

What is “Click-to-Call?”

If you are in the business world, it is easy to think that everything non-traditional is a gimmick that will never work for you and your company. It’s true, there are many solutions out there that just don’t work, but it only takes one to take your business to the next level. While there are [...]

What is “Click-to-Call?” 2017-12-15T14:32:16+00:00

Do You Need a Wi-Fi Extender in Your Office?

If you have Wi-Fi, chances are you’ve experienced a time when your coverage was spotty or didn’t reach quite far enough. At your office, poor Wi-Fi can cause you to lose customers; if you are losing calls on your business phones or missing emails this is bad for business. Poor Wi-Fi coverage can be extremely [...]

Do You Need a Wi-Fi Extender in Your Office? 2017-12-08T16:29:07+00:00

What Is Data Loss Prevention (DLP)

In this age of constant new technology, the Cloud, and IoT (internet of things), it is easier to connect to business devices and data than ever before. You no longer have to be tied to your desk to access work programs and files. Anything you would need to do your day to day job can [...]

What Is Data Loss Prevention (DLP) 2017-12-08T16:28:43+00:00

Etiquette for Your Business Phone

Talking on the phone is not necessarily something everyone loves to do. For those that are less than comfortable on the phone, learning strong business phone etiquette for your Tampa business can make you and your customer more relaxed and provide a better customer experience. Your call time is precious, and you have such a [...]

Etiquette for Your Business Phone 2017-12-01T16:16:33+00:00

How to Make Calls in a Loud Office

Today’s offices are becoming more and more about collaborative spaces; getting rid of the cubicles and adding open space offices or rows of connected desks. While this can certainly promote creativity and collaboration, it can create loud office spaces that are not exactly conducive to making business phone calls for your Tampa business. The last [...]

How to Make Calls in a Loud Office 2017-12-01T16:15:41+00:00
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