Utilizing our unique framework for providing managed IT services, Pro-Active Support provides a range of
services to keep your computer systems and network up and running. Our goal is to serve as your
technology partner with a focus on providing solutions anytime, anywhere, at any location.
can significantly reduce your cost of support by identifying problems before they affect productivity. PacketSmart monitors network and live calls 24/7 to identify the source of LAN issues that may impact VOIP quality so that they can be resolved before they affect quality of service.
review system infrastructure and network security policies.
bring infrastructure and systems to a known state and install required application patches, and updates.
inventory database containing your system hardware and software.
provides service and support procedures, discretionary on-site time, and the parameters
provides the security necessary to keep your computer from malware including firewall
management and up-to-date virus scans.
network monitoring allows us to be notified of potential issues and correct them proactively.
PBX-Change monitors your workstation all day, every day to ensure smooth function.
PBX-Change installs your software to run efficiently and optimally.
monthly network health status updates.
restrict access to websites at an individual user level.
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