Offering a wide range of hosted PBX services tailored to your business's individual needs.
Internet access for 5-500 employees with speeds up to 1 Gigabit.
Easy, safe, secure cloud backups.
Enterprise level IT support at your fingertips.
Host meetings and training sessions online without the hassles associated with similar services.
Welcome to PBX-Change
click to call
Pro-Active Support provides locally based, enterprise level IT support performed remotely without any
upfront costs. PBX-Change offers 24/7 active monitoring with constantly updated
virus and malware protection. We offer monthly reporting on the health of your entire network.

Utilizing our unique framework for providing managed IT services, Pro-Active Support provides a range of
services to keep your computer systems and network up and running. Our goal is to serve as your
technology partner with a focus on providing solutions anytime, anywhere, at any location.

Pro-Active Support

Features
Packages

PBX-Change offers different packages that attend to each individual’s needs.
Depending on which services you seek we offer 3 packages.

Basic – $7.50 month/seat

  • Malware and virus screening
  • Remote desktop services
  • Additional support billed at discounted hourly rates.
  • Web filtering

Advanced – $35 month/seat

  • Malware and virus screening
  • Remote desktop services
  • Unlimited remote support
  • Priority ticket queuing
  • Major OS updates
  • Web Filtering
  • Critical software updates as needed
  • Discounted onsite service

Premium – $55 month/seat

  • Malware and virus screening
  • Remote desktop services
  • Unlimited remote support
  • Priority ticket queuing
  • Major OS updates
  • Web Filtering
  • Critical software updates as needed
  • Free 1hr onsite tech support per month
  • 10 gig Cloud Backup
  • Web Hosting and Email

Cloud PacketSmart

can significantly reduce your cost of support by identifying problems before they affect productivity. PacketSmart monitors network and live calls 24/7 to identify the source of LAN issues that may impact VOIP quality so that they can be resolved before they affect quality of service.

– Site Assessment

review system infrastructure and network security policies.

– Network Consistency

bring infrastructure and systems to a known state and install required application patches, and updates.

– Site Database

inventory database containing your system hardware and software.

– Review Managed Service Activities

provides service and support procedures, discretionary on-site time, and the parameters
of service.

– Security Patch Management

provides the security necessary to keep your computer from malware including firewall
management and up-to-date virus scans.

– Client Network Management

network monitoring allows us to be notified of potential issues and correct them proactively.

– 24/7 Workstation Monitoring

PBX-Change monitors your workstation all day, every day to ensure smooth function.

– Software Deployment

PBX-Change installs your software to run efficiently and optimally.

– Managed Reporting

monthly network health status updates.

– Content Filtering

restrict access to websites at an individual user level.

Let Us Design a Solution For you.

866.400.8585

Free Consultation >
Stay Connected With PBX-Change

BBB A+ Rated